Shipping

Every piece is made to order. Please allow 2 to 4 weeks for your jewellery to be made and dispatched. Delivery time is additional and varies by destination. All shipped orders include a tracking number. 

Available delivery options and the final shipping charge are shown at checkout. If shipping is not available for your destination, please contact info@fleerackers.com for a personalised shipping quote. 

For atelier pickups, we will email you within 2 to 4 weeks of placing your order when your jewellery is ready for collection.

Shipping rates

Belgium: €9.80 

Selected European destinations: €25 

Selected international destinations: €45 

Selected European destinations (€25): Austria, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden and the United Kingdom. 

Selected international destinations (€45): Australia, Canada, Cyprus, Hong Kong, Iceland, Japan, Liechtenstein, Malaysia, Malta, New Zealand, Singapore, South Korea, Switzerland, the United Arab Emirates and the United States. 

Delivery info

Orders are delivered to the shipping address provided at checkout. All shipments are traceable using the tracking number supplied.

 Delivery times are estimates only and may be subject to delays beyond our control, including but not limited to payment authorisation, carrier delays, customs processing, or stock availability.

Deliveries to rural or remote areas may require additional transit time.

Please note that we are unable to deliver to post office boxes. 

Lost parcels

All shipments are insured against loss or theft; this insurance is included in the shipping cost. Once an order has been handed over to the shipping carrier, Fleerackers is not responsible for delays, loss, or damage caused by the carrier.

If your parcel appears to be lost, please contact us at info@fleerackers.com as soon as possible and we will gladly assist in investigating the issue with the shipping company. While we will do our best to help locate the shipment, any reshipment or additional shipping costs incurred once a parcel has been recovered or deemed lost may be the responsibility of the buyer.

Returns & Cancellations Policy

All Fleerackers jewellery is made to order and crafted to the customer’s specifications. Orders cannot be cancelled or returned for customer convenience.

Unauthorized returns will not be accepted or refunded. If an item is defective or incorrect, please notify us within 48 hours of delivery with photographic documentation.

For return authorization or questions, contact info@fleerackers.com.